My wife and I have had our vehicles serviced by this group for at least ten years. In our experience they have always guaranteed their work are always courteous and the work is always completed the same day. At one point my wife and I had two sons at home and four cars to maintain. FAS kept them all on the road. I just had 60 K service performed by them on my 2007 Subaru Forester. The car was in by 9:00 and everything was completed by 3:30. Unlike dealerships at FAS you can actually talk to the person who serviced your vehicle.