Make sure to double check with the shop manager on what you are quoted for before or after you take your car in. I was told 1.5 hours and then it was 4 hours because of a mistake they overlooked on the model of my car… honest mistake? Who knows….
Hi Oscar, thanks for the feedback. I take 100% responsibility for my mistake. Im not normally on the counter and when you called I was trying to help my manager out. As soon as you left my manager made me aware of my mistake and that’s when I called you to clear things up. I asked her to give you a discount to try and make up for it, but I feel that I was very clear and honest with you when I called to clarify. If I can clarify things any further please don’t hesitate to reach out anytime. As always, we value your patronage and look forward to helping you out in the future. Kind Regards, Carlos Foreign Auto Services
- Foreign Auto Service