Chantilly Auto Repair

Working Hours:Mon - Fri: 7:30 AM - 6:00 PM
Give us a call:(703) 935-4600
4

The customer service is top notch. But it can be pricey.

Hi Brett, Thanks for the positive review. We strive to provide that top-notch service you mentioned, and we pair that with our industry leading 3-year unlimited mileage warranty. I agree with you on the “pricey” part – everything seems to be going up in price and the dollar just doesn’t go as far as it use too. That’s why we follow Chilton’s labor guide and use OEM or higher quality parts that keeps us competitive with the best shops in our area. On top of that, we take our pricing one step further and make sure that we are in line with repairpal.com prices (online resource for consumers) so that we give the best value to our customers. Best, Carlos

- Foreign Auto Service
5

I have came here twice for brakes and rotors replacement and an oil change. Each time the service was beyond any place I had been to before. The technician took me out to my car to see the problem so I can better make a decision on what service to get. They also took picture of possible fourth coming issues and explained to me the cause and explained to me what can wait. Just simply excellent service from the time I walked through the door to completion. Not to mention all at a far price. A fraction of what the dealership would charge.

1

When I think of the stereotypical "Shady Mechanic", this is now the first place that comes to my mind. Wow, what a ridiculous experience. They charged me about 25% above market to perform an expensive repair. I realized they misdiagnosed the issue - and so I had the same problem. When I complained, I was practically snubbed. Of course this was after I paid them, so what do they care? There are plenty of other places nearby that do the job, and don’t charge as much.

Jordan Jordan, Thank you for taking the time to leave us feedback on our Google page. We take what we do and how we interact with our customers very seriously. Unfortunately, while we were doing our research to contact you to rectify your concern, we were not able to find you in our point of sale system. This may be an honest mistake where you put your review on the wrong business or you may be in our system under a different name. Regardless, please contact our Manager Eric Dyer so we can either help you with your “misdiagnosis” and “overcharging by 25%” or clear this up and post this review on the business that you visited. Our contact info is 703-591-5225 or you can email me directly at [email protected] Kind Regards, Carlos Infante Owner

- Foreign Auto Service
5

Foreign Auto Service have been taking care of my cars since 1986. The loyalty over the years says it all. They are the best!.

5

Outstanding, as always. I always take my car here.

5

As always, FAS provides top-tier service!

5

Service is always of high quality and reasonably priced

5

Excellent service and professionalism. Appointment was easy to make and the service was completed in a timely fashion. Quality of service is exceptional, especially compared to previous service at other auto shops and dealerships. Highly recommend.

5

I could not have been more pleased with the service I received! It is nice to know that there are still honest people out there!!! I will never go anywhere else again :)

5

Great service

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Our Address: 14512 Lee Rd. Ste C, D, E, Chantilly, VA 20151