For me, trust is the most important aspect of the mechanic relationship and I trust them. I trust them for both issue identification and resolution - I think the right problem gets the right fix and I believe that it happens at a fair price. A clear concise lay down was provided of the services needed along pictures and a priority assignment. It made it very easy to discuss each issue. Most times, it was clear on it's own, but they were happy to answer additional questions on anything they cited if required.